Subprocessors

At GaggleAMP, we use a variety of subprocessors that help our business run. This makes it possible to bring you the great features and services that provide value to our customers. These are technology partners that have committed to securing our data and in turn yours. We think selling your data is not cool. GaggleAMP Inc. does not sell any personally identifiable information to third parties.

Definitions:

Customer Data: Information between Customer to GaggleAMP in order to contract for the services. For example, billing information or point of contact information.

End User Data: Any data collected through use of the platform by Customer and its Gaggle members.

All Categories: Could be Customer and/or End user and/or Website Visitor data.

Website Visitors: Anyone that visits our website including customers, end users, and third parties.

 

Here is the list of companies that we use that help us run our business and services:

Vendor NameDescriptionLinkCountryUse of Data
Amazon Web Services

Our cloud computing provider (where our applications are hosted)

https://aws.amazon.com/compliance/gdpr-center/ USA End User Data
Atlassian

Software we use to help product and software development

https://www.atlassian.com/trust/privacy/gdpr Australia All Categories
Capterra

Online marketplace vendor that assists consumers with selecting software for their needs with users reviews and research

https://www.gartner.com/en/about/policies/privacy USA Customer Data
ContractSafe

This software helps us organize our contacts

https://www.contractsafe.com/privacy USA Customer Data
Drift

Chatbot that helps navigate our website and schedule meetings

https://www.drift.com/gdpr/ USA Customer Data
Dropbox

File storage tool

https://www.dropbox.com/security/GDPR USA Customer Data
Earth Class Mail

Service to manage our incoming mail

https://www.earthclassmail.com/blog/gdpr-and-earth-class-mail/ USA Customer Data
G2

Peer to peer review site for business software

https://www.g2.com/static/privacy USA Customer Data
Google Analytics

Tracks web traffic to our public facing website and in our applications

http://cloud.google.com/security/gdpr/ USA Website Visitors
GSuite

Productivity, organization, and communication tools

http://cloud.google.com/security/gdpr/ USA All Categories
Heroku, a Salesforce company

An application hosting provider built on top of Amazon Web Services used to host some legacy services

https://devcenter.heroku.com/articles/gdpr USA End User Data
Honeybadger

Monitors our applications to see exception reporting (i.e. if something unexpected happens)

https://www.honeybadger.io/gdpr/ USA End User Data
HubSpot

We leverage both their marketing automation and CRM tools for our public site and customer interactions (for example tracking sales interactions)

https://www.hubspot.com/data-privacy/gdpr USA All Categories
Jiminny

Our customer facing team uses this during video communication

https://help.jiminny.com/en/article/how-we-comply-with-the-gdpr USA Customer Data
Loom

Video messaging tool that helps you get your message across through instantly shareable videos

https://support.loom.com/hc/en-us/articles/360002228758-GDPR-compliance USA Customer Data
Monday.com

Business tool to track and manage projects

https://monday.com/terms/gdpr USA Customer Data
Papertrail and Librato, products of Solar Winds

Provides us with log management review and real-time metrics monitoring for our applications

https://www.solarwinds.com/general-data-protection-regulation-core-it USA End User Data
Pendo

Product experience and digital adoption solution

https://support.pendo.io/hc/en-us/articles/360031869612-General-Data-Protection-Regulation-GDPR USA End User Data
Prodpad

Product management software that helps us develop product strategy

https://www.prodpad.com/privacy-policy/ UK User Data
Quickbooks Online

Software we use for finance and accounting functions

https://quickbooks.intuit.com/eu/gdpr/ USA Customer Data
Recurly

Our subscription and recurring billing platform

https://recurly.com/legal/privacy/ USA Customer Data
Slack

Business tool we use internally to communicate

https://slack.com/gdpr USA All Categories
Stripe

A business tool to process payments and billing

https://stripe.com/guides/general-data-protection-regulation USA Customer Data
Unbounce

Landing page builder

https://unbounce.com/privacy/ Canada Website Visitors
Visme

Data presentation and visualization tool

https://www.visme.co/privacy/ USA Customer Data
Wistia

Video hosting platform

https://wistia.com/support/account-and-billing/privacy-and-data-protection USA Customer Data
Zendesk

Our customer success team uses this to log and track support requests

https://www.zendesk.com/company/customers-partners/eu-data-protection/ USA All Categories
Zoom

Video call software for internal and external communication

https://zoom.us/gdpr USA Customer Data